Information for your safe holiday
Dealing with the current situation in the Hotel Alpina
Dear Guests, enjoy a safe holiday in Austria, Sölden – Hotel Alpina
For all Guests there is a 2-G Rule. That means that we can only accomodate and serve drinks and food to
people which are vaccinated or have a certifikat that the have had a covid Illness.
In the Hotel you have to wear a FFB2 Mask. Only in Sauna-Cabins and when sitting on the table there is no need.
When you enter the hotel please keep your certifikat an duty.
At the cablecars there is also the 2-G Regulation and FFB2 Masks.
For Busses, trains, museeums and all shops you will need a FFB2 Mask.
Please wash your hands regularly and use our disinfectants. In the entire hotel we have several disinfectants for free use. For example at the entrances, in the lobby, in the dining room, in the spa and of course in the toilets. Please use them frequently.
Your room is cleaned very carefully before your arrival and all the surfaces are disinfected with disinfection alcohol. For the daily cleaning of your room our staff will use disinfection cleaners.
USE OF OUR SPA AQUA ALPINA: Please remember to have a minimum distance of 1 meter to other people. Our staff will clean all equipment in the sauna frequently with disinfection cleaners. – It is also possible for you to use extra disinfection and cleaning towels provided in the spa-area for your own safety.
To garantee the distance between our guests we have extended the opening hours of our
AQUA ALPINA: now new daily from 13.30 to 20.00 h open!!
We beg everybody to be responsible – So the health of you, other guests and the hotel-staff is guaranteed. Please don't give hugs or shake hands with all others.
In all the busses, in post offices, banks and in all shops and stores you have to wear masks.
In the cabins of the cable cars you have to have 2-G Certifikat and wear a FFB2 Mask.
Cancellation fees - Autumn (01.10.20 bis 15.12.20)
Cancellations up to 2 days before arrival: Without costs
- 1 - 0 days before arrival: 30 % from the total travel price will be charged
Cancellation fees - Winter (16.10.21 bis 30.04.22)
Cancellations up to 21 days before arrival: Without costs
- 20 - 7 days before arrival: 50 % from the total travel price will be charged
- 6 – 0 days before arrival: 90 % from the total travel price will be charged